What are the unique strengths and cultural values that make Filipinos great sales representatives? And what makes them the best in the international outsourcing industry?
Within the Business Process Outsourcing (BPO) industry, more professional careers are open to Filipinos. And the recent remote work shift has encouraged more Filipino professionals to look for job opportunities in the outsourcing industry. These professionals include sales professionals.
The Philippines is one of the top countries for outsourcing. But what sets Filipinos apart from the outsourcing market competition? And what makes Filipinos competitive sales agents?
- Superb English Proficiency. Ranked as 20 worldwide in English Proficiency Index, and 2nd in Asia, Filipinos are proven to communicate effectively in English. This high level of fluency makes smooth communication with international clients. This also ensures that Filipino sales representatives can navigate complex conversations and negotiations.
- Adaptability through Respect. Another way Filipinos practice adaptability is through respect. Filipinos use it to adapt to the environment and make new connections. This brings in their warm and friendly nature which makes the sales approach go beyond business.
- Cultural Compatibility with International Markets. Filipinos’ deep-rooted historical and economic ties with other countries, especially America have taught them to be adaptable to other cultures. Along with resilience and respect, Filipinos find a ground to settle in a multi-cultural environment.
- Cost Effectiveness. The Philippines has a relatively low cost of living compared to Western countries. This makes their above-average salary levels still cheaper compared to their local counterparts. Companies that outsource in the Philippines have access to skilled sales professionals at cost-effective salary rates.
- Resilience. History, economy, and weather challenges have made Filipinos resilient to challenges in life. This applies to how they work as well. Handling problems comes swiftly because they know how to blend in and adapt.
- Timezone Advantage. The Philippines operates within or near the time zones of key international markets such as China, Singapore, Hong Kong, Australia, and New Zealand. Additionally, there’s a half-day overlap with Europe. A team of Filipino sales professionals can aid your company in running 24/7 sales operations in these high-value markets.
The dominance of Filipinos in the remote sales scene is a result of mixed skills, cultural values, and economic benefits for its customers and clients. Filipino sales professionals offers businesses around the world a valuable combination of skills and expertise that drives sales success.
Meet our Filipino Business Development Lead, Eric, to learn more about how we at CC.Talent find quality leads and boosts business sales through outsourcing.